Hosting Services
For those institutions that do not want to purchase and support their own LAMS server there is a solution. LAMS International can provide a hosted server that can deliver LAMS to the desktop without the overhead of providing the infrastructure and staff to manage the installation. At LAMS International we have the expertise and knowledge of the software that is second to none.
There is a range of solutions designed to meet the requirements of your organisation and allow you to support your students at a price you can afford. To add further flexibility you can also decide whether you would like us to supply the hardware or you buy it yourself for us to manage. Whatever your requirements may be, we will have a solution that's just right.
All you need to do is to select the option from the following table that meets your needs and we will get you started in a matter of days. Each of our hosted solutions comes standard with the following components:
- Power
- Internet connection and traffic management
- Service OS maintenance, updates, Anti-Virus updates, etc
- Firewall
- LAMS application management
- LAMS software updates
- Hosting Helpdesk
Features and Benefits
| Feature | Benefit |
| Managed Service | Your LAMS server is managed in a dedicated data centre with high bandwidth capacity and redundancy systems ensuring fast and reliable service |
| Supported by LAMS specialists | At LAMS International we have the specialists who understand how to get the best performance from your LAMS server. |
| Automated upgrades | This guarantees that you get the latest version of the software as soon as it is released. |
| Backup services | Automated backup gives you piece of mind that your data is always maintained and instantly recoverable in the event of a server failure. |
| Usage Review | LAMS International uses bespoke monitoring and recording tools to ensure that the performance of your service is always maintained. Through our regular reviews we can recommend ways in which to increase the delivery of LAMS to your organisation. |
Service Summary
| Platform |
| Server type | Shared | Shared | Dedicated |
| Maximum number of users | 200 | 1,500 | 5,000 |
| Maximum bandwidth per month | 5 GB | 50 GB | 150 GB |
| Disk space | 300 MB | 2 GB | 72 GB |
| Additional traffic costs | $0.20 per MB | $0.15 per MB | $0.10 per MB |
| Software |
| Remote Control | n/a | n/a | Included |
| Backups | Daily/Monthly | Daily/Monthly | Daily/Monthly |
| LMS Link Enabled (see Note 4) | Yes | Yes | Yes |
| Upgrades | Free | Free | Free |
| Tech Support and Incident Management |
| Hours of technical support (per year) | 2 | 10 | 25 |
| Number of organisation contacts (for support) | 1 | 2 | 3 |
| Typical max time to first response (business hours) | 1 day | 6 hours | 2 hours |
| Education Support |
| Telephone Access (see Note 6) | No (email only) | Yes (9-5x5) | Yes (8-6x5) |
| Membership of LAMS International Support Network on LAMS Community (includes newsletter, tips and tricks, etc.) | Yes | Yes | Yes |
| User Manual | online | online & printed | online & printed |
| Sequence Templates | 10 | 10 | 10 |
| Self-paced Training (on-line courseware) | Yes | Yes | Yes |
| Web Knowledge Base (see Note 5) | Yes | Yes | Yes |
| Contract |
| Duration | 6 or 12 months | 12 months | 12 months |
| Pricing |
| AUD - 12 Months (for Australia/NZ) | $995 | $2,495 | $9,995 |
| AUD - 6 Months (for Australia/NZ) | $595 | n/a | n/a |
| USD - 12 Months (for US/Canada/rest of world) | $995 | $2,495 | $9,995 |
| USD - 6 Months (for US/Canada/rest of world) | $595 | n/a | n/a |
| GBP - 12 Months (UK) | £495 | £1,245 | £4,995 |
| GBP - 6 Months (UK) | £295 | n/a | n/a |
Notes:
- All contracts commence once the funds have been received and cleared.
- Pricing is quoted without any local taxes included. These may be levied depending on location.
- If your organisation is domiciled in Australia have the GST of 10% added to the cost
- LAMS is provided with the integration link to the Moodle, Sakai and BlackBoard learning management systems.
- The LAMS Web Knowledge Base will be available in the first quarter of 2006.
- Support is currently provided between 8am and 6pm Australian Eastern Standard Time and Greenwich Mean Time. Other time zones will be supported in due course.
For Further Information
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